Our team takes pride on reviewing casinos in an honest way. Today we have decided to make a Sky Vegas casino review and to search for any scam and fraud accusations made against them from unhappy customers. Casinos build a reputation on a foundation of trust from their players and we have talked to many customers who have varied opinions about Sky Vegas. They have only been around since 2009 so we decided to check them out.
Many people have claimed that Sky Vegas’s games are rigged. They have the correct certification to be in business as a casino and they are also owned by a reputable company so many questions are flying around this statement made from many players all across the UK. Few players have also said that large balances or jackpots have not been paid out to them. In 2012 Sky Vegas also made some changes on their terms and conditions which made us wonder, can they change the rules to suit them? We did some thorough investigation into these claims.
Every casino has negative reviews. Players come across a tired customer service representative or winnings may take time to withdraw due to account verifications. Websites and applications may have bugs or issues which may affect the way you play. All of this is possible with even the top rated casinos in the world. Sky Vegas have good reviews and bad reviews.
What Do Customers Say About Sky Vegas
“I lost a huge win of 12,000 pounds. In actual fact I won but it never appeared on my account. I got in touch with the team who said they would check their logs. I nearly missed it and did not notice it so I wonder how many other people this has happened to. Sky support got back to me and paid my winnings into my account along with an extra five hundred pound to say sorry. I won’t be playing there again because sometimes I click spin and don’t even look at what I am winning. The issues in their games should be fixed before I play there again.”
“I have spent hundreds so far over the last year with Sky Vegas and I must say I haven’t won anything back yet. Obviously casinos are around to make money but I talked to some of my friends who seemed to have the same terrible luck as me. It makes me wonder if their games are somehow a bit ‘set up’…I am also dissapointed with the lack of Sky Vegas free play of any kind. i think they should step up their game if they want to keep players like me. “
“I couldn’t get through to an English speaking customer support rep and this really annoyed me. I was having trouble with the game which was taking five pound for a bet when I had set it to one pound. I eventually got an answer and an apology but it shouldn’t happen.”
There is no reason to believe that Sky Vegas is not trustworthy and they seem to fix customer issues pretty quick. They have been around a while and have not had any dealings with the law. It seems to us that if you do not mind site errors from time to time then they are a good casino to choose because they offer many features and bonuses which others casinos do not.
If you do suspect Sky Vegas of fraud in any shape or form then you should get in touch with the right associations who can help you. Teams of people like us can help you figure out the problem and resolve the issue. Before you do this though it is recommended that you talk to the casino yourself to get the issue sorted because most of the time it is just a malfunction in their software or a bug on their site.
New players have asked us many questions about how safe it is to use Sky Vegas. The three top questions asked by readers have been answered below.
Is Log in at Sky Vegas Safe?
Your log in details are safe and are only known to you. If you do believe that someone has been using your account then change your password and let customer support know. Due to the modern technology used at Sky Vegas all your information is coded so you do not have to worry about hackers gaining your log in information.
Is the Casino Bonus of Sky Vegas Reputable?
As well as the welcome bonuses and loyal player promotions Sky Vegas compensate players when they have a problem. If you eligible for a Sky Vegas sign up bonus whether it is free play or a bonus deposit match then you will be paid. We signed up, made a deposit and got our match within the hour. In this aspect they are swift and safe.
Are My Credit Card Details Safe?
Sky Vegas is a secure gaming platform and they use encryption software to make sure all your financial details and personal information is kept safe. Also, they use encryption software which means your actual details are not listed anywhere, it is all in code. Sky Vegas additionally state in their terms and conditions that they will not disclose any information to third parties.
From what we have personally reviewed we have found Sky Vegas to be a secure gaming option for everyone. Saying that not everyone has good experiences. If you believe you are the victim of foul play from Sky Vegas or if you have had a bad experience with the casino regarding gameplay, bonuses, withdrawals or even deposits then do not hesitate to get in touch with our team. Our team of experts are on hand to help resolve any issue and we personally take on the claims and move forward with them in a serious manner. Drop a comment below or send us an email if you feel like you are in a position where you have been scammed but do not know how to deal with it. Our specialists are always willing to take matters very seriously.