We have looked into a lot of leading casinos lately to see what they are really about and while we working through them we stumbled across Grosvenor Casinos. We decided to give them a professional review and find out all about their promotions, their jackpots, their bonuses and what their customers think about them. They have been branded one of the most popular casinos to be running in the UK. Here is what we found out about Grosvenor Casinos after reviewing it personally and talking to players.
As professional reviewers we really cannot state how important it is to understand the views and thoughts from customers that play at a certain casino. It is through them that the casino either makes its name or breaks its name. Here is what old, new and regular players had to say about Grosvenor Casinos.
“When I play with casinos online I am not too bothered about anything much except the withdrawal wait time and the customer support. I found both of these to be of excellent standard here and I recommend this casino to new, novice and professional players because they tick all the right boxes for the criteria for these types of players.”
“I think the website itself could use a little renovating. It is getting a little tedious and I think some modern changes would go down well here. Apart from that I am happy with the choice of games, the loyalty programs and the general atmosphere when playing in Grosvenor casino.”
“I was really impressed that they have casinos all over the UK as well as an online platform. This interested me because it meant I could be an ongoing loyal customer offline and online. I got a free voucher to use online when I visited their casino in London and I know they are trustworthy and will payout in time. I will be using only Grosvenor from now on to play my favourite casino games.”
“I hadn’t heard of this casino before but after doing a little search online I found that there were so many players happy with their service. I decided to sign up and try them out. Since then they are always emailing me with enticing offers and large jackpots – who couldn’t say no? This is slowly becoming one of my favourite casinos to play at.”
Grosvenor Casinos use a number of software providers. These are NetEnt, Microgaming, IGT, Novomatic, SkillOnNet and Realistic games along with some other smaller providers. Grosvenor Casinos actually commented on this and said they like to keep their options varied to please every player they have. Players have also said they enjoy the variation and choice they get here from live games to slots and traditional games. The enhanced graphics, colours and sound make their experience all that more enjoyable.
Grosvenor Casinos have made it easy for people to play while on the go through their mobile version and Grosvenor casino app. This option is available for all mobile devices and is compatible with Android, iOS, Windows and Blackberry systems. The choice is yours and you can manage your account, play with bonuses, withdraw and deposit cash to and from your account.
Many players have said the choice is a little limited at Grosvenor Casinos when it comes to games but we personally found them to have a large variation of everything. Their current number is 250 games and these range from blackjack, roulette, slot games, video poker, traditional poker, live dealer games, sport betting and other versions of casino card games. They even have the famous pinball roulette which is slowly becoming a favourite in town.
The high and low stake limits make variable play for everyone possible. You can bet with thousands or with a few pennies. Grosvenor Casinos understand the importance of safe gambling and choose to screen loyal players before letting them bet huge amounts of money on their tables. We like this idea and players are happy with the way things work there.
The amount of jackpots to hit are not at all like other casinos – here you have one mega jackpot just over half a million pounds. Many players have asked the casino to add different – smaller and larger – progressive jackpots and the mega jackpot can only be hit on the slots. This disappointed us a little and we know players are not over excited about the jackpot up for grabs either.
As far as bonus and Grosvenor Casino welcome bonus / packages go they rate a lot higher than the jackpots. You can currently get a free twenty pound no deposit bonus to play with online if you visit one of their casinos in the real world and there are constant bonuses, promotions throughout the year for players to take up on. You can earn double points with the game of the week which, when we reviewed was blackjack and you can even be rewarded with unknown bonuses when playing in the live casino. The site itself does not make it very clear what promotions you are eligible for, but customer service can always point you in the right direction.Additional T&C’s Apply! In order for players to particiapte, they must be 18+ and have to make a deposit to qualify for the bonus!
Now we come to the sticky bit of writing down what we love and what we hate about the casino:
The great thing about Grosvenor Casinos is that you can play online and in real life. Their choice is great whether you are at home or in London. The Grosvenor casino free spins, promotions and bonuses available to existing players is above average but the welcome bonus lacks a little. Customer support is good, helpful and polite and withdrawal times along with the verification process does not take too long. Overall they are a reliable casino to use with a good app and a reliable web version. Signing up only takes a few minutes and the games are sharp and sleek in design. We are giving them a seven out of ten rating because we believe they could improve on some aspects in their casino.